SERVICE AREA EXPERTISE
General Program Support
As one of the top 5 most utilized government contractors for GSA Schedule 736 Temporary and Administrative Staffing (TAPS), TDB provides a wide variety of temporary services to federal agencies each year. Whatever your agency’s personnel needs, we can meet them with over 225 different labor categories under our 736 Schedule.
TDB has successfully placed thousands of temporary support personnel at federal worksites—all of them clearing federal background investigations. We identify and train high-quality administrative and clerical personnel for both short and long term
government projects. Contact us with your staffing needs today.
RELATED SUCCESS STORIES
Department of the Interior
National Business Center and Aviation Management
IT, Finance, Business Analysis
General Services Administration
Region 6 Financial and Payroll Services
Benefits Administration
No matter your project size, TDB offers creative call center management, technology, customer service, data analysis, and performance-based solutions to your inbound and outbound call center needs. Whether you need a 2-person help desk at your office or a 2,000-person customer service staff housed at offsite facilities, our knowledgeable team will handle staffing and operation of your call center project from start to finish.
The latest call center systems, telephone, and internet chat technology
Training tailored to your service needs
Customized quality control plans to track quality individually and collectively
Metrics reporting to track program productivity and service levels
RELATED SUCCESS STORIES
Department of Veterans Affairs
Veterans Healthcare Administration
Eligibility Reviews, Appt Scheduling, Outbound Reminders
From IT to facilities management and security services, TDB can tailor staffing and solutions for your unique needs and agency systems.
RELATED SUCCESS STORIES
Department of Veterans Affairs
Veterans Healthcare Administration
eLearning for Desk Procedures
Data Warehousing
Business Intelligence Systems & Analytics
Dispatch & Switchboard Operations
Logistic & Security Services
Facilities Management
eLearning Training Modules